Privacy Policy | Design & Develop .Co

Privacy Policy

Last Updated: 3 July 2026

1. Introduction

Design & Develop .Co Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you:

  • Visit our website.

  • Purchase our products or services.

  • Download digital products.

  • Join our email list.

  • Complete a contact form.

  • Enquire about working with us.

  • Become a client.

  • Interact with us on social media.

  • Communicate with us by email or other means.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy legislation.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

 

2. Who We Are

Design & Develop .Co Ltd

 

47 Fontayne Avenue

Chigwell

Essex

IG7 5HD

England

 

Website:
designanddevelop.co

 

Email:
simeron@designanddevelop.co

 

Design & Develop .Co Ltd is the Data Controller responsible for your personal information.

 

3. What Information We Collect

Depending on how you interact with us, we may collect the following information.

Identity Information

This may include:

  • Name

  • Business name

  • Job title

Contact Information

Including:

  • Email address

  • Telephone number

  • Postal address

  • Billing information

Project Information

Where you become a client, we may collect:

  • Website content

  • Branding assets

  • Logos

  • Images

  • Business information

  • Marketing information

  • Website login details (where required)

  • Project feedback

  • Design preferences

Transaction Information

When purchasing products or services we may collect:

  • Purchase history

  • Invoice information

  • Payment confirmations

  • Products purchased

Payment card details are processed securely by Stripe. We do not store your full payment card details.

 

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral source

  • Website interactions

  • General location information based on IP address

Marketing Information

Where you choose to subscribe, we may collect:

  • Email preferences

  • Marketing consent

  • Download history

  • Lead magnet registrations

  • Newsletter engagement such as email opens and link clicks

4. How We Collect Information

We collect information when you:

  • Visit our website.

  • Complete a contact form.

  • Download a free resource.

  • Purchase a template.

  • Purchase a service.

  • Join our newsletter.

  • Book a discovery call.

  • Contact us via email.

  • Contact us through social media.

  • Complete questionnaires.

  • Leave feedback or testimonials.

We also collect certain technical information automatically through cookies and analytics tools.

 

5. Why We Collect Your Information

We collect personal information so that we can:

  • Respond to your enquiries.

  • Deliver our products and services.

  • Process payments.

  • Provide customer support.

  • Manage client projects.

  • Send requested resources.

  • Deliver purchased digital products.

  • Improve our website.

  • Improve our services.

  • Analyse website performance.

  • Send newsletters and marketing communications where you have given consent.

  • Comply with legal and regulatory obligations.

  • Prevent fraud and protect our business.

We only collect information that is necessary for these purposes.

 

6. Our Lawful Basis for Processing

Under UK GDPR, we rely upon one or more of the following lawful bases.

Contract

Where processing is necessary to fulfil a contract with you, such as providing website design services or delivering digital products.

 

Consent

Where you have given us permission to send marketing emails, newsletters or downloadable resources.

You may withdraw your consent at any time.

 

Legitimate Interests

We may process personal information where it is necessary for our legitimate business interests, including:

  • Improving our services.

  • Maintaining website security.

  • Preventing fraud.

  • Responding to enquiries.

  • Analysing website performance.

  • Managing our business efficiently.

We always balance these interests against your rights and freedoms.

 

Legal Obligation

We may process personal information where required to comply with legal obligations, including tax, accounting and regulatory requirements.

 

7. Email Marketing

If you choose to subscribe to our newsletter, download a free resource or otherwise opt in to receive marketing communications, your information will be processed through Flodesk.

We use Flodesk to:

  • send newsletters;

  • deliver lead magnets and digital resources;

  • share educational content;

  • provide updates about our products and services;

  • communicate promotional offers and announcements.

You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link included in every marketing email or by contacting us directly.

Unsubscribing from marketing emails will not affect service-related communications relating to purchases, projects or enquiries.

 

8. Payments

Payments made through our website are securely processed by Stripe.

Where payment is made by bank transfer, we receive only the information necessary to identify and reconcile your payment.

 

We do not collect or store full payment card details.

 

9. How We Protect Your Information

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

These measures include:

  • secure passwords;

  • restricted access to business systems;

  • secure payment processing;

  • reputable third-party providers;

  • regular software updates where applicable.

While we take reasonable precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure.

 

We encourage users to protect their own devices, passwords and online accounts.

 

10. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, understand how visitors use our website and help us improve our products and services.

Cookies may be used to:

  • Remember your preferences.

  • Analyse website traffic.

  • Measure marketing performance.

  • Improve website functionality.

  • Provide a more personalised browsing experience.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.


For more information, please refer to our Cookie Policy.


11. Analytics & Tracking Technologies

We use trusted third-party analytics and tracking tools to help us understand how visitors interact with our website.

These tools may collect information such as:

  • pages visited;

  • time spent on pages;

  • browser type;

  • device type;

  • approximate location;

  • referring websites;

  • interactions with our content.

This information helps us improve our website, products, services and marketing.

Where required by law, analytics and marketing cookies will only be used after you have provided your consent through our cookie banner.


Google Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics collects anonymous or pseudonymised information that helps us measure website performance, identify popular content and improve user experience.

You can learn more about how Google processes your information by visiting Google’s Privacy Policy.


Google Search Console

We use Google Search Console to monitor our website’s performance in Google Search, identify technical issues and improve search visibility.

Google Search Console does not provide us with personally identifiable information about individual website visitors.


Meta Pixel

We may use the Meta Pixel to measure the effectiveness of advertising campaigns on Facebook and Instagram.

The Meta Pixel may collect information about your interaction with our website to help us better understand our audience and improve our advertising.


Pinterest Tag

We may use the Pinterest Tag to understand how visitors interact with our Pinterest content and advertisements.

This information helps us improve our content and measure the effectiveness of our marketing activities.


12. Third-Party Service Providers

We work with trusted third-party providers who help us operate our business.

These providers may include, but are not limited to:

  • Wix

  • Showit

  • Stripe

  • Flodesk

  • Google Analytics

  • Google Search Console

  • Meta

  • Pinterest

  • Cloud storage providers

  • Professional advisers including accountants and legal advisers where required

These providers only receive the information necessary to perform their services and are expected to process your data securely and in accordance with applicable data protection laws.


13. International Data Transfers

Some of the third-party providers we use may process personal information outside the United Kingdom.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal information, including relying on recognised legal transfer mechanisms where applicable.


14. Data Retention

We will only retain your personal information for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, including satisfying legal, accounting and tax obligations.

Retention periods may vary depending on the nature of the information.

For example:

  • Client project information may be retained to provide ongoing support and maintain business records.

  • Financial records may be retained for the period required by UK law.

  • Marketing information will be retained until you unsubscribe or request deletion where applicable.

When personal information is no longer required, it will be securely deleted or anonymised.


15. Your Rights

Under UK GDPR, you may have the right to:

  • request access to your personal information;

  • request correction of inaccurate information;

  • request deletion of your personal information in certain circumstances;

  • request restriction of processing;

  • object to certain types of processing;

  • request transfer of your personal information to another provider where applicable;

  • withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided at the end of this Privacy Policy.

We may ask you to verify your identity before responding to your request.


16. Marketing Preferences

You can opt out of receiving marketing emails from us at any time by:

  • clicking the unsubscribe link included in our emails; or

  • contacting us directly.

Please note that even if you unsubscribe from marketing communications, we may still send important service-related emails regarding purchases, enquiries or ongoing projects.


17. Children’s Privacy

Our website, products and services are intended for individuals aged 18 years and over.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information promptly.


18. Data Security

We take the security of your personal information seriously.

We implement reasonable technical and organisational measures designed to protect your information against unauthorised access, alteration, disclosure or destruction.

However, while we take appropriate precautions, no method of internet transmission or electronic storage is completely secure and we cannot guarantee absolute security.


19. Links to Other Websites

Our website may contain links to third-party websites, platforms or resources.

We are not responsible for the privacy practices or content of these third-party websites.

We encourage you to read their privacy policies before providing any personal information.


20. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or the services we provide.

The latest version will always be published on our website together with the updated “Last Updated” date.

Your continued use of our website following any updates constitutes acceptance of the revised Privacy Policy.


21. Complaints

If you have any concerns about how we process your personal information, we encourage you to contact us first so that we can try to resolve the matter.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.

Further information can be found on the ICO website.


22. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Design & Develop .Co Ltd


47 Fontayne Avenue
Chigwell
Essex
IG7 5HD
England


Email: simeron@designanddevelop.co


Website: designanddevelop.co


Thank you for trusting Design & Develop .Co Ltd with your personal information. We are committed to protecting your privacy and handling your data responsibly, transparently and in accordance with applicable data protection laws.

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